HomeBusiness Skills Tests
Active Listening Skills Test
Test duration:
40
min
No. of questions:
55
Level of experience:
Mid/Senior

Active Listening Skills Test

It is an essential component of business skills. Individuals working in this domain require listening, understanding, and comprehending the ability to interpret what the other person is saying.  

Active Listening skill helps to understand the needs of the customer/client, solve their issues, and make them feel heard and understood, whether in person or over email and phone.  

Communication and understanding icon, highlighting the importance of listening and questioning
Capgemini
Deloitte
The United Nations
The United Nations
Fujitsu
The United Nations

Active Listening Skills Test

1.What are Active Listening Skills    

It is an essential component of business skills. Individuals working in this domain require listening, understanding, and comprehending the ability to interpret what the other person is saying.  

Active Listening skill helps to understand the needs of the customer/client, solve their issues, and make them feel heard and understood, whether in person or over email and phone.  

2.Why use iMocha's Active Listening Skills Test?  

This assessment is designed per the latest industry standards to help you gauge the non-technical strengths of the candidate and employees. The test usually consists of various question types and covers topics such as communication, interpretation of spoken words, business communications, and more.  

Additionally, the powerful report feature of this test is presented in a well-organized and easy-to-read overview format.  

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How it works

Test Summary

This skills assessment test helps to screen candidates who exhibit the following skills:  

  • Paraphrasing and summarizing ability to demonstrate listening comprehension skills.  
  • The ability to build connections with clients or customers with the help of non-verbal communication.    
  • Ability to engage with your coworkers and create a more collaborative team environment.    
  • Potential to evaluate the value of a message.    
  • Demonstrating empathy by understanding and acknowledging the speaker's perspective and feelings  
  • Ability to recall and remember important details of the speaker's message when needed.  

It offers comprehensive test reports that recruiters and L&D managers can use to assess candidates' performance in every aspect quickly. Additionally, cheating prevention techniques like window violation, image, video proctoring, and others may be utilized to maintain individuals' integrity during the assessments.  

Useful for hiring
  • Advertising Executive
  • Customer service representative
  • Salesperson
  • Human resources professional
  • Marketing Manager
  • Product Manager
  • Software Developer
  • Engineer
  • Management Executive
  • Human Resources Manager
Test Duration
40
min
No. of Questions
55
Level of Expertise
Mid/Senior
Topics Covered
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Sample Question
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Question:

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Test Report
You can customize this test by

Setting the difficulty level of the test

Choose easy, medium, or tricky questions from our skill libraries to assess candidates of different experience levels.

Combining multiple skills into one test

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Adding your own
questions to the test

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Requesting a tailor-made test

Receive a tailored assessment created by our subject matter experts to ensure adequate screening.
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FAQ
How is this test customized?
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The Active Listening skills test allows you to measure primary and secondary skills relevant to your organization's role, like communication, speaking, client relationship management, and interpersonal skills. Our tests also allow you to precisely set the difficulty level of questions - from easy to hard - to assess candidates' and employees' expertise and competency accurately.

What are the most common interview questions related to Active Listening?
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Here are a few important questions related to this domain are:  

  • What strategies do you use to ensure you accurately comprehend what the speaker is conveying?    
  • How do you show a speaker that you are listening to them?  
  • What measures do you take to ensure you retain the information from a conversation?  
  • How do you use body language to show others you are actively listening?    
  • How do you react when you don't understand something someone is saying?  
How do you measure this skill?
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Assessing a candidate's active listening skills is essential for making informed hiring decisions. To evaluate this, ask questions about their ability to receive, understand, remember, evaluate, and respond to a conversation or situation. The other way to do so is by employing test assessment tools in your hiring process. It accurately assesses candidates' skills without bias and provides comprehensive test reports to make data-driven decisions.