Claims Adjuster Test

Claim adjustors investigate, analyze, and determine the extent of an insurance company's liability concerning personal, casualty, or property loss or damages and attempt to effect a settlement with claimants. They correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. They calculate benefit payments and approve payment of claims within a certain monetary limit. 

Claims adjustors and underwriters perform their work at different points in the insurance process. The underwriter, which determines the risk and cost of the policy, performs her job before insurance is approved and provided. The claims adjustor comes in when the insurance company must decide whether to pay a claim.

Duties and Responsibilities:

• Analyze information gathered by investigation and report findings and recommendations
• Examine claim forms and other records to determine insurance coverage
• Interview or correspond with the insured, claimants' witnesses, or their representatives
• Consult police reports and inspect property damage to determine the extent of liability
• Negotiate claims settlements and recommend appraisal, mediation, or litigation when settlement cannot be negotiated
• Refer questionable claims to management for further investigation or settlement

Key Skills Required:

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• Making Decisions - Logical Reasoning
• Solving Problems - Quantitative Aptitude, Abstract Reasoning
• Planning, Prioritizing, and Organizing - Abstract Reasoning
• Effectively communicating verbally and in writing - Verbal Ability and Verbal Reasoning
• Customer Service Initiative and ability to think logically, analytically, and critically - Logical Reasoning

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