HomeSoft Skills Tests
Conflict Management Skills Test
Test duration:
40
min
No. of questions:
20
Level of experience:
Entry/Mid/Expert

Conflict Management Skills Test

iMocha's Conflict Management Skills Test helps recruiters and L&D managers assess the job readiness of candidates early in the hiring process. Using this skills test, you can assess skills like active listening, effective communication, emotional intelligence, negotiation, problem-solving, assertiveness, and more. It also enables you to measure the skill competency of your existing employees to understand which areas to focus on for training and development.

Two people in a face-to-face discussion
Capgemini
Deloitte
The United Nations
The United Nations
Fujitsu
The United Nations

What is Conflict Management?

Conflict Management is the practice of evaluating and handling conflicts in a constructive way. Under this role, individuals evaluate the connections between the parties internally and provide safeguards to reduce the likelihood of conflict to an acceptable level. The process also identifies certain matters that need to be considered or complied with from an independent perspective, as well as other professional, ethical standards and legal or regulatory requirements.

Why choose iMocha?  

iMocha's conflict management test assesses the candidate's ability to handle conflicts and determine if they acquire the necessary skills for the job. At the same time, L&D managers can leverage this test to identify employees' weaknesses and strengths to make intelligent talent decisions. Moreover, iMocha's insightful report allows you to make data-backed, rational hiring decisions and upskilling.

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How it works

Test Summary

This test helps to screen candidates who possess skills as follows:

  • Ability to effectively identify conflict and develop strategies around it for resolving them
  • Ability to communicate both verbally and non-verbally (writing)
  • Ability to recognize and understand their as well as others’ emotions
  • Identify problems, analyze information, and develop solutions for complex issues
  • Expertise in negotiating skills

iMocha's skills test evaluates candidates' skills related to conflict management, which helps recruiters and hiring managers find the right candidates for the job. Additionally, the proctoring capability of this test enables you to maintain the integrity of candidates during the assessment.

Useful for hiring
  • Human Resources Manager
  • Customer Service Representative
  • Project Manager
  • Lawyer
  • Healthcare Professional
  • Negotiator
Test Duration
40
min
No. of Questions
20
Level of Expertise
Entry/Mid/Expert
Topics Covered
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Sample Question
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Question:

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You can customize this test by

Setting the difficulty level of the test

Choose easy, medium, or tricky questions from our skill libraries to assess candidates of different experience levels.

Combining multiple skills into one test

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Adding your own
questions to the test

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Requesting a tailor-made test

Receive a tailored assessment created by our subject matter experts to ensure adequate screening.
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FAQ
How is the Conflict Management Skills test customized?
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iMocha's Test is customized based on the job profile requirement of the organization. The test Helps you assess technical and non-technical skills in a single assessment, such as English, aptitude, creative thinking, active listening other soft skills. Other customization features include setting question difficulty levels according to candidates’ skill level and expertise.

What are the most common interview questions related to Conflict Management?
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Some common interview questions related to this field are:

  • Describe a time when you dealt with a difficult team member or colleague.
  • How do you approach conflicts in the workplace?
  • Give an example of a situation where you had to use your problem-solving skills to resolve a conflict.

Want to create a custom set of questions? iMocha can help!

What are the required skill sets to work on Conflict Management?
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The required technical and non-technical skills for this role are:

Technical skills

  • Conflict resolution theories, principles, and best practices
  • Negotiation techniques
  • Understanding of laws, policies, and regulations

Non-Technical Skills

  • Active listening
  • Effective communication
  • Emotional intelligence
  • Problem-solving