Previously, robotic automation was acceptable and accessible only to large scale enterprises that wanted to address repetitive functions and cut costs. Such enterprises would have the resources to bring in global systems integrators to help with virtual robots' programming and implementation. Nowadays, the adoption of Robotic Process Automation from Small-medium businesses (SMBs) to multinational enterprises is rising at lightning speed. Their primary focus is to drive efficiency and performance in the workplace. Over time, enterprises have realized that RPA's benefits are industry agnostic, spanning from finance to the utility industry.
RPA's market revenues are forecasted to cross USD 2.9 billion worldwide in 2020, with a projected CAGR of 40.6% from 2020 to 2027. These figures denote how the demand for automation in business is rising as business leaders are becoming more aware of the vast amount of benefits RPA technology offers.
Additionally, COVID-19 has raised businesses' expectations to be 'everywhere' - across all devices and technologies. It will be a significant driving factor in extending RPA applications and its capacity in the years to come.